Refunds & Returns

Refunds & Returns

Upon receipt of your purchase, and within 7 days of receiving said purchase; you are still eligible to return your purchase to us. Here are the terms & conditions:

 

  1. The item delivered to you was incorrect

In this instance, the item returned must be in its original packaging, in working condition and undamaged

 

  1. Upon receipt, the item was not in working condition (defect on arrival)

In this instance, the item returned must still have its original packaging. You will also be required to furnish us evidence that the item was not functioning upon receipt. Our customer service may guide you further and ask several questions before accepting the return.

 

In the event of return, we will extend a full refund for the purchase as long as it fulfils the above requirements. Regretfully, the shipping cost however shall not be refunded to you. The shipping cost for your purchase shall only be refunded if the return was due to an oversight on our part or incorrectly delivered to you.

 

Your item(s) must be returned to: 

 

Wonderworld Book Sdn. Bhd.

Lot F31, First Floor, 

Centrepoint Bandar Utama

Bandar Utama, Lebuh Bandar Utama

47800 Petaling Jaya, Selangor Darul Ehsan

 

Should you have any problems or inquiries regarding our Return Policy, please feel free to drop us a note at wwbcmy@gmail.com.